Regarding insurance claims: We will file an insurance claim for you if we have sufficient evidence that your policy will cover your treatment. However, we will need complete verification of your policy’s coverage before we will accept insurance for payment. This may include requiring you to obtain a verification letter from your insurance company under certain circumstances. Until we are confident your insurance will cover the cost of your treatment we reserve the right to ask for payment in part or full at the time of your visit. If we file a claim with your insurer in your behalf you further agree to remit any insurance payment check sent to you by the insurance company to Oriental Medicine Associates. If you have made a partial payment for your visit at the time of service we will promptly refund all or part of your payment once we have received payment from the insurance company.